This website,, is provided by Paragon Group USA (“Paragon”). We value your privacy. Our website allows you to learn about our products, fill out customer service forms, and download files from us. We use the information that we collect about you to create a more personalized online experience. We do not share or sell your information to third parties.

Information Collected

Our primary goal in collecting information from you is to provide you with a smooth and customized experience while using this website. In order to better provide you with products and services, this website collects two types of information about its visitors: personally identifiable information and non-personally identifiable information. All of the customer data we collect is protected against unauthorized access by physical security means.

Personally Identifiable Information
Personally Identifiable Information is information that lets us know the specifics of who you are. Personal information is requested when you order fill out contact forms, and send us feedback. For example, this information might include your name, telephone number, email address, and state. With this information, we can better provide you with personalized services. Your account information is kept on a secure server. Also, as a security measure we "back up" the data stored on our systems, and such prior information cannot be completely removed from our databases. As a result, you should not expect that all of your personally identifiable information will be completely removed from our backed-up databases.

Non-Personally Identifiable Information
Non-Personally Identifiable Information is information that does not by itself identify a specific individual. This website gathers certain information about you based upon where you shop on it in several ways. This information is compiled and analyzed on both a personal and an aggregated basis. For example, this information may include the URL of the website from which you came from, which URL you next go to, what browser you are using, and your IP address. AURL (Uniform Resource Locator) is the global address of documents and other resources on the World Wide Web. An IP (Internet Protocol) address is an identifier for a computer or device on a TCP/IP (Transmission Control Protocol/Internet Protocol) network, such as the World Wide Web. Networks like the World Wide Web use the TCP/IP protocol to route information based on the IP address of the destination. In other words, an IP address is a number that is automatically assigned to your computer whenever you are surfing the web, allowing web servers to locate and identify your computer. Computers require IP addresses in order for users to communicate on the Internet, browse and shop.

How Information is Collected

This website collects information from visitors regarding the URLs they came from, domain types (e.g., .com or .org), their IP addresses, the date and time of their visit or order, the number of visits and orders, the number of visits per browsing session, the operating system and browser type used to come to the site, the country, state, and telephone area code where their servers are located, the pages and page titles that visitors viewed during their visit, whether the visitor's computer is enabled for Java or cookies, browser language, applications, and plug-ins, and any search terms entered on this website.

In order to improve our services to you, we may ask some of our customers to voluntarily complete surveys. Individual survey answers are confidential, although non-personally identifiable information is collected. If you do not wish to participate in a survey, simply decline to participate when asked.

If you contact our customer service representatives by telephone, email or letter, we may keep a record of your correspondence or comments. If you report a problem with this website, we may collect such information in a file specific to you. If you contact us through our feedback area or by calling one of our customer service representatives, we may ask for your name, email address and order information in order to send you a reply. When you use this website, it may store cookies on your computer in order to facilitate and customize your use. A cookie is a small data text file, which a website stores on your computer's hard drive (if your Web browser permits) that can later be retrieved to identify you to this website. This website’s cookies store randomly assigned user identification numbers, the country where you are located, and your first name to welcome you back to this website. The cookies make your use of this website easier, make this website run more smoothly and help us to maintain a secure site. You will be unable to view this website without your browser set to accept cookies.

Sharing Information

Only Paragon maintains and may use your information. It is not shared with any other third parties.

We reserve the right to disclose your information as required by law, and whenwe believe disclosure is necessary to protect our rights and/or comply with ajudicial proceeding, court order, or legal process served on us.


Children’s Privacy
The Children's Online Privacy Protection Act took effect on April 21, 2000 and imposes certain requirements on websites directed toward children under 13,that collect information on those children, or websites that know they are collecting information on children under the age of 13. We do NOT sell products for purchase by children under 13 through this website. Youth-oriented products are sold for purchase by adults only. We will not knowingly or intentionally collect personal information from children under the age of 13. Paragon is committed to protecting the welfare and privacy of children.

Changes to Policy

This privacy policy was last changed in September 2023. If we make changes to any terms or conditions of the privacy policy, the changes will be posted in this document which is always located on this website. We may change, modify, add, or remove portions of this policy at any time, and any changes will become effective immediately upon being posted unless stated otherwise.

Contact Us

If you have any questions about this privacy policy, the practices of this website, or your dealings with this website, please contact Paragon by sending a letter to:

Paragon Group USA
100 West Forest Ave
Unit A
Englewood, NJ 07631